Golori's Privacy Policy — Your information is completely safe

Golori (golori.pro) one of Bangladesh's most popular online gaming platforms. We believe you should have full control over your personal information. This Privacy Policy explains how Golori handles your data and the steps we take to protect your privacy.

By using the golori.pro website or mobile app, you agree to this Privacy Policy. If you disagree with any part of this policy, please discontinue use of Golori and contact us.

This Privacy Policy applies to all users — registered members, visitors, and anyone using any Golori service. We regularly review and update this policy to ensure it remains relevant and effective.

Under Golori's Privacy Policy, we only collect data that is genuinely necessary to operate the platform. Collecting unnecessary information goes against our principles.

In addition to the above, Golori automatically collects certain technical data that helps maintain the security and stability of the platform. This data does not directly identify you.

Golori uses the data it collects only for specific, defined purposes. Your information is never used for anything outside the scope of this Privacy Policy.

• Account management: Your information is used to create, manage, and secure your account.
• Payment Processing: Payment details are required to process deposits and withdrawals.
• Identity Verification (KYC): Identity information is used to meet legal obligations and prevent fraud.
• Customer Support: Your contact details are used to respond to your queries and complaints quickly and accurately.
• Personalization: Your usage data is analysed to recommend games and offers tailored to your preferences.
• Responsible Gaming: Gaming history is monitored to identify problematic gaming patterns and provide timely support.
• Legal compliance: Your data is used to comply with applicable laws and regulations.

Golori's Privacy Policy means your data is shared only in very limited circumstances and under strict controls. Your information is never disclosed to anyone beyond the parties listed below.

• Payment Processors: Payment service providers such as bKash, Nagad, and Rocket receive the information necessary to complete transactions. They operate under their own privacy policies.
• Law enforcement: Certain information may be shared with authorities when required by a court order or legal obligation.
• Technology Service Providers: Limited data is shared with trusted technology partners for server hosting, security, and analytics services, and they are bound by confidentiality agreements.
• Business transfer: In the event of a business merger or acquisition, user data may transfer to the new entity, but this Privacy Policy will remain in effect.

The Golori website and app use cookies and similar technologies to enhance your browsing experience and ensure the platform functions properly.

• Essential cookies: Essential for the platform's core functionality. This includes login sessions, security tokens, and similar features. Disabling these may prevent the platform from working properly.
• Performance Cookies: Helps us understand how well the site is performing. Data such as page load times and error reports are collected through this.
• Functionality Cookies: Remembers your preferred language, theme, and other settings so you don't have to reconfigure them every time you visit.
• Analytics Cookies: Anonymised statistics are collected to understand which pages are most visited and where issues arise. No personally identifiable information is included.

You can delete or block cookies at any time through your browser settings. However, disabling essential cookies will prevent you from accessing many features on golori.pro.

Golori uses industry-leading security technology to protect your data. Ensuring the highest level of data protection is at the core of our Privacy Policy.

• All data transmissions are secured with 256-bit SSL/TLS encryption.
• Stored data is protected with AES-256 encryption.
• Multi-Factor Authentication (MFA) is supported.
• 24/7 automated security monitoring is active.
• Regular third-party security audits are conducted.
• Data backups are stored on secure, encrypted servers.
• Staff access to data is restricted on a need-to-know basis.

Golori's Privacy Policy grants you several important rights over your personal data. These rights are recognised under international data protection standards.

To exercise any of your rights, contact the Golori support team. We typically respond to requests within 30 days.

Golori strictly prohibits anyone under 18 from using the platform. In line with our Privacy Policy, we do not knowingly collect any data from minors.

Age is verified at registration, and identity is confirmed through the KYC process to ensure the user is an adult. If a minor's data is collected for any reason, it will be deleted immediately upon discovery and the associated account will be closed.

The Golori platform may integrate third-party game providers and payment services. These third parties operate under their own privacy policies, and Golori is not responsible for how they handle your data.

We recommend reading the privacy policy of any third-party service before using it. Golori is only responsible for data collected on its own platform.

Games in our lobby are developed by various reputable game developers. They may process a portion of your gaming data on their own servers, but they are internationally licensed and comply with data protection standards.

Golori reserves the right to update this Privacy Policy from time to time. Revisions may be made due to legal changes, the introduction of new services, or security improvements.

For significant changes, we will send a notice to your registered email and post an announcement on golori.pro. The "Last Updated" date at the top of this page always reflects the most recent revision.

Continued use of Golori after any changes take effect will be considered acceptance of the updated Privacy Policy. If you object to the changes, you may request that your account be closed.

For any questions, concerns, or complaints regarding Golori's Privacy Policy, please reach out to our dedicated privacy team. We offer support 24/7.

To request access to, correction of, or deletion of your data, contact us via live chat or email. We typically respond to requests within 30 business days.